We price shipping fairly (FREE for most of our destinations). If you have any specific requests, please contact us at enquiries@louribike.com 
UK Shipping
  • FREE 1st Class shipping (usually 1-2 working days)

European Shipping

  • FREE Standard (5-7 working days)

Rest Of World (Africa, Asia, N & S America, Australasia)

  • £1 Standard (8-18 working days)

Shipping times

We aim to ship out the same day if you order by 2pm. Sometimes this is not possible due to high order volumes, but typically correct. Transit time are as quoted above which is the estimate given to us by Royal Mail. It is very rare items go missing in the post, but from time to time this can happen. In the event your item does not arrive within the quoted time, we must allow 14 working days (20 Europe/25 Rest of World) before replacing your item. This is because while packages rarely get delayed in the postal system, they almost never get lost completely. 

Returns
If for whatever reason, you are not completely happy with your Lourí product you can return it to us within 28 days for a full refund (less-postage). Please contact us first at enquiries@louribike.com for a return address. Item must be returned in un-used condition.

Warranty
Louri products are supplied with a 2-year warranty. They're made super strong, so we don't think you'll ever need to use a warranty, but on the off-chance something went wrong during manufacture and yours fails you, we will happily replace it with a like-for-like (or most similar available at the time) version.