Shipping Prices & Returns

We price shipping fairly. We like to take some of the shipping brunt but as shipping costs soar, we do ask for a contribution when choosing 1st class UK or international services. We ship for FREE 2nd class in the UK on ANY order that contains a Huck strap. If buying anything else, then FREE shipping is only available on orders valued £30 and up. 
If the cost of shipping to your territory isn't displayed below, then follow the checkout process and a shipping cost will be presented to you.

International customers
We are not VAT registered. This means there is no VAT/tax to remove during checkout. Instead, we subsidise your shipping cost, to ensure fast and safe delivery.

UK Shipping
  • FREE 2nd Class: when your order contains a Huck Strap - order of any value (typically 3-5 working days).
  • FREE 2nd Class: when your order does not contain a Huck Strap and your order value is above £30 (typically 3-5 working days).
  • £3.95 2nd Class: When your order is valued less than £30 and does not contain a Huck Strap.
  • £4.95 1st Class: when your order does not contain a Huck Strap and is in stock.
  • £1.95 1st Class: when your order contains a Huck Strap and the total order is valued less than £30. (typically 1-3 working days)

European Shipping - Only available on Huck Straps

  • Tracked £9.00 (4-14 days). Tracked shipping is almost always faster, but please allow up to 30 working days for delivery.

N. America & Australasia Shipping

  • Tracked £11.70 (N.America) £12.35 (Australasia) (6-20 business days). Tracked shipping is almost always faster, but please allow up to 30 business days for delivery during the Covid-19 pandemic. Due to an exponential loss rate during the Covid pandemic, we currently ONLY offer the tracked shipping option.

Shipping times

We ship on Monday, Wednesday and Friday every week. 

UK - Royal Mail deliveries are usually swift, but strike action can delay their service. 2nd class usually takes well over a week and 1st class is more often than not, 1-2 days but can take longer on occasion. Sorry, this is out of our control.

International - We have seen deliveries to the other side of the world in just 4 working days. But similarly, we have also seen up to 45 days before delivery. Because deliveries are extremely unlikely to be lost, we ask customers to be very patient and allow up to 30 business days (Monday - Friday) to arrive before we refund or reship. In some instances, we may choose only to refund.

Returns
If for whatever reason, you are not completely happy with your unused Huck product or anything else purchased off this website, you can return it to us within 28 days (for non-Huck branded product) or 365 days (for Huck branded product) for a full refund (less-postage). Please contact us first at huck@louribike.com for a return address. Item must be returned in un-used condition.

Warranty
Huck (Louri) products are supplied with a 2-year warranty. They're made super strong, so we don't think you'll ever need to use a warranty, but on the off-chance something went wrong during manufacture and yours fails you, we will happily replace it with a like-for-like (or most similar available at the time) version.