Please expect some delays with deliveries during the Covid-19 outbreak. Some countries or specific regions may be struggling with reduced postal staff at this time. Though it seems the vast majority of shipments are arriving in a timely fashion.
We price shipping fairly. We like to take some of the shipping brunt but as shipping costs soar, we do ask for a contribution. If you have any specific requests, please contact us at enquiries@louribike.com.
If a specific postal cost isn’t displayed on this page, it will be presented during the checkout process before payment is taken.

UK Shipping
  • FREE 2nd Class shipping (usually 2-3 working days) on regularly priced Lourí straps and some other slim items. Factory Seconds and Discontinued colours which are discounted in price, will cost £1.
  • 1st Class on Lourí straps is a £1.50 contribution.
  • FREE shipping on anything else over £50
  • 1st, 2nd and 1st Signed For on larger items up to the value of £40 is £3.60/£3.00 & £4.60 respectively

European Shipping

  • FREE Standard (8-14 working days) on Lourí straps. There is NO tracking available with this service and is only available on smaller items.
  • Standard shipping on factor seconds and discontinued Lourí straps costs around £1.50
  • TRACKING small items such as Lourí (4-10 days) £3.95 contribution (Lourí & other small items)
  • TRACKING large items such as Fidlock (4-10 days) £9.95 contribution

Rest Of World (Africa, Asia, N & S America, Australasia)

  • Standard (8-18 working days) on Lourí and some other small items is just a £1.50 contribution. USA is now FREE with the exception of discounted end-of-line products.
  • TRACKING small items such as Lourí (4-10 days) £4.95 contribution (Lourí & other small items)
  • TRACKING large items such as Fidlock (4-10 days) £11.95 contribution

Shipping times

We aim to ship out the same day if you order by 2pm. Sometimes this is not possible due to high order volumes, but typically correct. Transit time are as quoted above which is the estimate given to us by Royal Mail. It is very rare items go missing in the post, but from time to time this can happen. In the event your item does not arrive within the quoted time, we must allow 14 working days (20 Europe/25 Rest of World) before replacing your item. This is because while packages rarely get delayed in the postal system, they almost never get lost completely and almost always arrive eventually. 

Returns
If for whatever reason, you are not completely happy with your Lourí product or anything else purchased off this website, you can return it to us within 28 days for a full refund (less-postage). Please contact us first at enquiries@louribike.com for a return address. Item must be returned in un-used condition.

Warranty
Louri products are supplied with a 2-year warranty. They're made super strong, so we don't think you'll ever need to use a warranty, but on the off-chance something went wrong during manufacture and yours fails you, we will happily replace it with a like-for-like (or most similar available at the time) version.