Shipping Prices & Returns
- FREE 1st Class shipping (usually 1-2 working days)
- FREE Standard (5-7 working days)
Rest Of World (Africa, Asia, N & S America, Australasia)
- £1 Standard (8-18 working days)
We aim to ship out the same day if you order by 2pm. Sometimes this is not possible due to high order volumes, but typically correct. Transit time are as quoted above which is the estimate given to us by Royal Mail. It is very rare items go missing in the post, but from time to time this can happen. In the event your item does not arrive within the quoted time, we must allow 14 working days (20 Europe/25 Rest of World) before replacing your item. This is because while packages rarely get delayed in the postal system, they almost never get lost completely.
If for whatever reason, you are not completely happy with your Lourí product you can return it to us within 28 days for a full refund (less-postage). Please contact us first at firstname.lastname@example.org for a return address. Item must be returned in un-used condition.
Louri products are supplied with a 2-year warranty. They're made super strong, so we don't think you'll ever need to use a warranty, but on the off-chance something went wrong during manufacture and yours fails you, we will happily replace it with a like-for-like (or most similar available at the time) version.